Question 1

How are helpers verified?

Accepted Answer

Every helper on Broomy goes through identity confirmation and document verification before they can be booked, so you always know who is coming to your home.

Question 2

How does Broomy work?

Accepted Answer

Download the app, tell us what help you need and when, and we match you with a trusted, verified helper. You track schedules and attendance right from the app.

Question 3

Can I schedule help according to my needs?

Accepted Answer

Yes. Choose regular, temporary, or emergency support and pick the days and time windows that suit your household.

Question 4

How are ratings calculated?

Accepted Answer

Ratings and trust scores are built from real feedback by households in your community — local trust, not anonymous reviews.

Question 5

What happens if I am not satisfied?

Accepted Answer

Reach out through the app's support and we'll help resolve it — from rebooking to finding a better-matched helper for your home.

Question 6

Can I choose the type of helper I need?

Accepted Answer

Absolutely. Filter by service — cooking, cleaning, childcare, elderly care, washing — and review trust scores before you confirm.

Question 7

How can someone become a Broomy helper?

Accepted Answer

Domestic workers can join through the Broomy helper app, complete verification, and start receiving trusted work from nearby households.

Question 8

Which cities does Broomy currently serve?

Accepted Answer

Broomy is now serving Noida, with Delhi and Ghaziabad coming soon across Delhi NCR.

Broomy is coming to Ghaziabad

Societies on our roadmap

Ghaziabad questions

Trusted home help in Ghaziabad, one tap away